Hotel Porter Kaikawe Tueke

Hotel porters meet and greet guests, answer enquiries, assist with luggage and park guests' vehicles.

Hotel porters may provide some or all of the following services to guests:

  • greet and take them to rooms
  • move luggage
  • run errands
  • deliver mail, newspapers and messages
  • deliver meals and drinks to rooms
  • answer enquiries about local attractions and booking tours
  • book taxis and restaurants
  • park cars
  • take and collect guests to and from airports and other locations.

Hotel porters may also cover for reception desk staff when needed.

Physical Requirements

Hotel porters should be fit, healthy and reasonably strong, as they may do some heavy lifting and spend long hours on their feet. They should also have a tidy appearance.

Useful Experience

Useful experience for hotel porters includes:

  • any hospitality experience, such as working as a waiter/waitress or bartender
  • work in the tourism industry, such as being a tour guide
  • customer service experience, such as retail work.

Personal Qualities

Hotel porters need to be:

  • friendly and helpful
  • polite and tactful
  • resourceful and reliable
  • organised
  • good at listening and communicating
  • able to work well as part of a team.

As porters deal with a wide range of people, they should also have an understanding and awareness of other cultures.

Useful Experience

Useful experience for hotel porters includes:

  • any hospitality experience, such as working as a waiter/waitress or bartender
  • work in the tourism industry, such as being a tour guide
  • customer service experience, such as retail work.

Subject Recommendations

There are no specific secondary educational requirements to become a hotel porter. However, NCEA Level 1 English and maths are preferred.

Hotel Porters can earn around $19-$20 per hour per year.

Hotel porters may move into other jobs in the hotel such as hotel receptionist or waiter/waitress.

Hotel Porter

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