Cafe/Restaurant Manager Kaiwhakahaere Toa Kawhe/Wharekai
Cafe/restaurant managers are in charge of running cafes, restaurants and fast food outlets. They may also run catering businesses.
Cafe/restaurant managers may do some or all of the following:
- hire, train and supervise staff
- ensure customer service is maintained at a high level
- ensure health, safety and liquor licensing regulations are followed
- take customer bookings and help serve food and drinks
- ensure food is prepared and cooked to set company specifications
- organise supply purchases, and keep stock records
- plan budgets and rosters
- plan menus with cooks or chefs
- marketing and promotion
- organise food and beverage events, promotions and advertising.
Physical Requirements
Restaurant managers need to be reasonably fit and healthy, and have a good level of stamina as they spend long periods on their feet.
Useful Experience
Useful experience for cafe/restaurant managers includes:
- any work at a cafe, fast food outlet or restaurant such as bartending or waitering
- retail or sales management
- administrative work for large events
- staff management experience.
Personal Qualities
Cafe/restaurant managers need to be:
- good at managing and leading people
- good at customer service
- good at communicating
- able to work well under pressure
- friendly, patient and helpful
- motivated and organised.
Useful Experience
Useful experience for cafe/restaurant managers includes:
- any work at a cafe, fast food outlet or restaurant such as bartending or waitering
- retail or sales management
- administrative work for large events
- staff management experience.
Subject Recommendations
No specific secondary education is required for this job, but accounting, economics and home economics (food and nutrition) to at least Level 2 are useful.
Cafe/Restaurant Managers can earn around $19-$21 per hour per year.
Cafe/restaurant managers may progress to own and operate their own cafe/restaurant business.
Cafe/restaurant managers may specialise in areas such as:
- Caterer
- Caterers manage and co-ordinate the preparation of food for functions or events.
- Fast Food Manager
- Fast food managers supervise staff and the running of fast food outlets.
- Food and Beverage Manager
- Food and beverage managers are responsible for the operation of all food and beverage outlets and services in a hotel or conference centre.
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